UX Glossary
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UX Glossary
Search UX Terms
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Terms
Topics
Explore & Learn: Find UX Terms
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A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
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5 Planes
A
A/B testing
Above/below the fold
Accessibility
Accessibility Audit
Accessibility Evaluation
Accessibility Training
Active Listening
Adobe XD
Affinity Diagramming
Affinity map (or affinity diagram)
Affordance
Agile development
Agile usability
Agile UX
Android
Animation design
Anticipatory Design
Artificial Intelligence (AI)
Augmented Reality
B
Benchmarking
Beta testing
Blind voting
Brainstorming
Brand identity
Breadcrumb
C
Call to action (CTA)
Campaign optimization
Captology
Card sorting
Case study
Chatbot
Chunking
Clickstream analysis
Closed card sort
Closed questions
Co-creation
Co-creation workshop
Cognitive attention
Cognitive load
Cognitive walkthrough
Collaboration
Competitor analysis
Competitor benchmarking
Confidence Level
Consistency
Content marketing
Contextual enquiry
Contextual inquiry
Control Group
Conversational Interfaces
Conversion optimization
Conversion Rate
Creativity
Critical Incident Technique (CIT)
Customer analytics
Customer centricity
Customer experience (CX)
Customer experience management (CEM)
Customer relationship management (CRM)
D
Dark UX
Dashboard
Data-Driven Decision-Making
Decision matrix
Demographic/s
Depth interviews (“Depths”)
Design debt
Design deliverables
Design Matrix
Design patterns
Design sprint
Design system
Design thinking
Design Variation
Diary study
Diary Study/ies
Digital analytics
E
Effective
Efficiency
Efficient
Electroencephalography (EEG)
Emotional attraction
Emotional engagement
Empathy
Empathy map
Empirical Validation
End user
Engagement Time
Engaging
Ergonomics
Ethical design
Ethnography
Experience design
Experiment Duration
Experimental Group
Expert Review
Eye Tracking
F
Facilitator
False Negative
False Positive
Feature inspection
Fidelity
Field work or study
Fishbone diagram
Fitt’s Law
Flat Design
Flow diagram
Focus groups
Folksonomy
G
Gamification
Gaze path
Gestalt Principles
Guerrilla usability testing
H
Heat map
Heuristics [usability]
Hi fidelity [prototype]
Hick’s Law
Holistic Understanding
Human Computer Interaction (HCI)
Human Factors
Human-Centered Design
Hypothesis
Hypothesis Formulation
I
Ideation
Incidence rate
Industrial Design
Infographic
Information architect
Information architecture
Innovation
Interaction design
Interface
Interview
iOS
Iteration
Iterative Design
Iterative Problem-Solving
Iterative Refinement
K
Key performance indicators (KPI)
L
Lean UX
Learnability
Likert Scale
Lo fidelity [prototype]
Load Time
Localisation
Log files
Long tail
Longitudinal Study
Look and Feel
M
Machine Learning
Market research
Marketing optimization
Maximized Impact
Memorability
Mental Model
Microinteractions
Mind map/ping
Minesweeping
Minimum Viable Product (MVP)
Mock-up
Modal
Moderator
Multi-screen
Multichannel
Multichannel customer experience
Multivariate Testing
Multivariate testing (MVT)
N
Natural Language Processing (NLP)
Navigation Path
Net Promoter Score
Normative data
O
Observation
Omni channel
Onboarding
Online Survey
Open card sort
Open questions
P
Page Density
Panel [user panel]
Paper prototyping
Paradox of Choice
Participatory design
Persona
Persuasive design
Pilot
Pluralistic walkthrough
Problem Definition
Process map
Prototype
Prototyping
Q
Qualitative
Quantitative
R
Randomization
Rapid prototyping
Readability
Remote testing
Remote viewing
Requirements gathering
Research Operations
Research Plan
Responsive Design
Retention marketing
S
Satisfaction
Scannability
Scenario
Segmentation
Service design
Site [architectural] map
Sketching
Smartphone
Socio-economic classification (SEC)
Solution-Focused
Split Testing
Sprint
Statistical Analysis
Statistical Significance
Storyboard
Survey
T
Tablet PC
Task
Taxonomy
Telephone interviews
Testing
Think-aloud protocol
Tree Testing
True Intent Study
U
Un-Moderated User Testing
Usability
Usability Audit
Usability Evaluation
Usability Metrics
User Centred Design (UCD)
User Experience (UX)
User Feedback
User Groups
User Insights
User Interactions
User Journey
User Journey Map
User Journey Mapping
User Satisfaction
User-Centered Innovation
User-Centric Design
Utility
UX Audit
UX Design
UX Documentation
UX Optimization
V
Virtual Reality
Visual attention
Visual design
Voice User Interface (VUI)
W
Waterfall
Wayfinding
Wearable Technology
Web Accessibility Initiative (WAI)
Web analytics
Website
Whiteboard Exercise
Widgets
Wireframes
Wizard of Oz
World Wide Web Consortium (W3C)