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A sitemap serves as a visual blueprint that outlines the comprehensive structure and organization of a website or application. Represented diagrammatically, the sitemap illustrates the flow and arrangement of various components within the site or application. When integrated into the information architecture process, the sitemap goes beyond merely showcasing navigation structures; it becomes a strategic tool. By mapping out user flows and task sequences, the sitemap becomes a guide, revealing how users will navigate through defined tasks. It meticulously identifies and details individual steps in these tasks, providing a holistic view of the user’s journey and contributing to the creation of a more intuitive and user-friendly digital experience.
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